Welcome to Village Special Sweets and Snacks! By accessing and using our website, www.villagespecialsweets.com (“Website”), you agree to comply with the following Terms and Conditions. Please read these carefully before placing an order or using our services.
1. General Terms
- By using this Website, you agree to be legally bound by these Terms & Conditions. If you do not agree to these terms, please do not use our Website.
- We reserve the right to modify these terms at any time without prior notice. The updated terms will be available on this page, and continued use of the Website will constitute your acceptance of any changes.
2. Products and Availability
- All products listed on our Website are subject to availability. In rare cases, due to high demand or vendor limitations, some products may be unavailable after you have placed an order. In such cases, we will notify you and offer alternatives or refunds for the unavailable items.
- All product descriptions, images, and prices are provided as accurately as possible. However, slight variations may occur due to regional differences in preparation or packaging.
3. Orders and Payment
- Orders can be placed online through our Website. Once an order is placed, it cannot be modified or canceled, as our products are freshly prepared and sourced from vendors specifically for your order.
- Payments must be completed at the time of placing an order. We accept payments through secure online methods such as credit cards, debit cards, and other online payment gateways.
- Prices listed on the Website are inclusive of applicable taxes unless stated otherwise.
4. Shipping, Delivery, and Additional Charges
- We ship products globally within 3 to 5 business days after payment, subject to product availability. Please refer to our Shipping Policy for detailed information.
- Delivery times may vary based on the destination country and courier service. Village Special Sweets and Snacks is not responsible for delays caused by the courier company or postal services.
- Please ensure that the shipping address provided is accurate. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
- Additional Charges: In certain cases, there may be additional charges such as Octroi, taxes, or customs duties, which must be borne by the recipient at the time of delivery. These charges are beyond our control and are determined by the respective authorities in the recipient’s country or region. Village Special Sweets and Snacks does not manage or influence these charges, and they are not included in the product price or shipping costs.
5. Returns, Cancellations, and Refunds
- Due to the perishable nature of our products, once an order is placed, it cannot be modified, canceled, or returned. Please refer to our Refund and Returns Policy for further details.
- Refunds will only be issued for undelivered items and will be processed within 7 business days. The refund will be returned to the original payment method.
6. Intellectual Property
- All content on this Website, including but not limited to images, text, designs, and graphics, is the intellectual property of Village Special Sweets and Snacks. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
7. Limitation of Liability
- Village Special Sweets and Snacks is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our Website, products, or services. This includes but is not limited to loss of data, profits, or other intangible losses.
- While we take every effort to ensure the quality and safety of our products, we are not responsible for any adverse reactions, allergies, or health-related issues resulting from the consumption of our products.
8. User Responsibilities
- By using this Website, you agree not to engage in any unlawful, harmful, or offensive activity that may affect the functionality or integrity of the Website or its users.
- You are responsible for maintaining the confidentiality of your account information and ensuring that all details provided during the order process are accurate.
9. Governing Law
- These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of the Website or related to these terms will be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu, India.
10. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us:
Village Special Sweets and Snacks
No 6 7/9 Shanthi Complex, Velachery – Tambaram Main Road,
Medavakkam, Chennai, Tamil Nadu 600100, India
WhatsApp/Call Us: +(91) 94899 49914
Email: support@villagespecialsweets.com