At Village Special Sweets and Snacks, we aim to provide our customers with the finest quality products and service. Please review our Refund and Returns Policy below to understand the guidelines regarding cancellations, modifications, returns, and refunds.
1. Cancellation Policy
Since all our products are freshly made and sourced from local vendors based on your order, once an order is placed, it cannot be modified or canceled. We kindly ask that you ensure your order details are accurate before completing your purchase.
2. Modification Policy
Once an order has been placed, modifications are not allowed as the products are specifically procured from our vendors to fulfill your order. Please double-check your selections before finalizing your purchase.
3. Return Policy
Due to the perishable nature of our products, returns are not accepted once the order has been delivered. We ensure that all products are handled with the utmost care and meet our quality standards before shipping.
4. Refund Policy
If any item from your order is not delivered, we will issue a refund for the non-delivered items. Refunds will be processed within 7 days, and the amount will be returned to the card or bank account used for the original payment. If you have any issues regarding your order, please contact us, and we will do our best to assist.
We apologize for any inconvenience this may cause and appreciate your understanding.
For further inquiries, please contact us at:
Village Special Sweets and Snacks
No 6 7/9 Shanthi Complex, Velachery – Tambaram Main Road,
Medavakkam, Chennai, Tamil Nadu 600100, India
WhatsApp/Call Us: +(91) 94899 49914
Email: support@villagespecialsweets.com