Who we are
Village Special Sweets and Snacks (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors to our website, www.villagespecialsweets.com (“Website”). This Privacy Policy outlines how we collect, use, share, and protect your personal information.
1. Information We Collect
When you visit or make a purchase on our Website, we may collect the following types of personal information:
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- Personal Identification Information: Name, email address, shipping address, phone number, and payment details.
- Browsing Information: IP address, browser type, and browsing behavior while on our Website.
- Cookies: We use cookies to improve your experience on our Website. These cookies help us understand your preferences, track website activity, and optimize our services.
2. How We Use Your Information
We use the personal information collected for the following purposes:
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- Order Processing: To process and deliver your order, including sharing your information with delivery partners for worldwide shipping.
- Communication: To send you order confirmations, updates, and customer support responses.
- Marketing: With your consent, we may send promotional offers or updates about our products and services.
- Website Improvement: To understand user behavior and improve our Website functionality and services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties, such as:
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- Shipping Partners: To ensure timely delivery of your order.
- Payment Processors: To securely process your payment.
- Legal Requirements: If required by law to comply with legal obligations.
4. Data Security
We take the security of your personal information seriously. We use industry-standard measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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- Access and review the personal data we hold about you.
- Request corrections or updates to your personal information.
- Opt-out of receiving marketing communications from us.
To exercise any of these rights, please contact us at support@villagespecialsweets.com.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the effective date will be updated accordingly.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us:
Village Special Sweets and Snacks
No 6 7/9 Shanthi Complex, Velachery – Tambaram Main Road,
Medavakkam, Chennai, Tamil Nadu 600100, India
WhatsApp/Call Us: +(91) 94899 49914
Email: support@villagespecialsweets.com